Terms of Service

Please read these terms before using FNZone gifting concierge checkout.

FNZone is an independent service and is not affiliated with Epic Games. Fortnite is a trademark of Epic Games, Inc.

1. Independent intermediary

FNZone provides managed in-game gift delivery coordination. We do not sell game accounts, software licenses, or login access. We are an independent intermediary — not Epic Games, not an Epic partner, and not an official Fortnite store.

2. Your acknowledgment of Epic Games rules

By creating an order you confirm that you:

  • Have read and accept Epic Games’ current Terms of Service and in-game gifting rules (including friendship wait periods, eligibility, and regional limits).
  • Understand that delivery timing depends on Epic’s platform mechanics and your account settings (gift acceptance, nickname accuracy, friend status).
  • Accept that FNZone cannot override Epic-imposed restrictions, bans, or maintenance windows.

3. Account security

We never ask for your Epic password, 2FA codes, or full account access. You only provide your public in-game nickname and a contact method (email or Telegram) for order updates.

4. Orders & friendship timer

Official gifting requires a friendship waiting period (commonly 48 hours) before gifts can be sent. You agree to complete the friend steps in your cabinet before checkout when required.

5. Your responsibilities

  • Provide the correct Epic nickname and keep gift acceptance enabled.
  • Do not initiate chargebacks or payment disputes after confirmed in-game delivery.
  • Misuse, fraud, or repeated abusive disputes may result in permanent suspension.

6. Payments

Card payments are processed by PCI-compliant third-party providers. We may review, delay, or cancel high-risk orders. Store-balance debits are recorded against your profile contact when that option is available.

Questions: support@fnzone.org

Last updated: 15 May 2026